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Terms and Conditions
JWAAD Limited is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at jo.wise@jwaad.com
Our Contact Details
JWAAD Limited
c/o 2 Jubilee Road
St George
Bristol
BS5 8HZ
Phone: 07531 357 846
Booking Tickets and Goods
Our online booking system accepts most credit and debit cards. You can also pay with PayPal if you have a PayPal account.
To buy goods and tickets simply click on the Add to Basket button next to the goods or tickets you require. You can go back and book further goods and tickets and add them to your basket. Then please follow the steps below to checkout.
Checkout
Once you have added all your required tickets or goods, click on the Checkout button. This will take you to our PayPal booking system. You can choose to pay with your PayPal account or by credit or debit card. You will need to complete your details, including those of a credit or debit card if you are using one. Please type the information carefully to avoid your payment being rejected. Please pay particular attention to your house number, post code and email address. When you click Submit your payment will be taken.
If you have bought goods, you will receive a confirmation email. Your goods will then be sent to you by post.
If you have bought tickets, they will then come directly to you by email, normally within half an hour of your booking. Please print out and bring your ticket email with you, as this will allow you into the event. If you do not receive your tickets, please check your spam folder before telephoning us on 07531 357 846.
You may also pay with your card by phone, provided you have an email address. Please telephone 07531 357 846 with your card number, and we will book online for you.
You may also pay by cheque. Please make your cheque payable to Fantasia for Fantasia tickets and payable to JWAAD Limited for any other goods. Please send your cheque, along with full details of which tickets or goods you would like to buy to the above address. Along with your payment, please enclose a stamped, addressed envelope and supply your telephone number in case of queries.
If you are booking from Europe or another non-UK country, place your order as above and your credit card company will convert the transaction to Euros or your own currency. We also accept bankers drafts and postal orders in £ Sterling.
If you have any queries, please feel free to telephone the above number.
Credit Card Security
When your order is placed you will be securely connected via our website to PayPal. You can then choose whether to pay using your PayPal account or using your credit or debit card. When payment is authorised your order comes to us for processing. We do not have access to your card details. All Credit Card details are encrypted with Secure SSL technology for your security.
Data Protection Act 1998
JWAAD Limited acts in accordance with the Data Protection Act 1998.
JWAAD Limited will not disclose buyers’ information to third parties other than when payment and order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
By buying tickets or goods from JWAAD Limited, jwaad.com and its associated sites you agree to your email address and any other contact details you have specified being used for the promotion of JWAAD and its festivals and events, and its associated sites including our associate organisation bellydancecongress.com and bellydancecongress.co.uk. If you would like to have your details deleted from our database, please email jo.wise@jwaad.com
Cancellation
Under the UK Distant Selling Regulations you have a right to cancel any contract to purchase made over the Internet within seven working days of the purchase. Please send a copy of your confirmation, along with your name, address, telephone number and email address to the above address within seven working days of purchase and your booking will be cancelled. Your payment will be refunded by cheque only.
After the above seven-day period we operate a ‘no refunds’ policy. As we are a small organisation we are not able to commit the administrative time and costs related to cancelled tickets or goods.
We reserve the right to cancel workshops if they become unviable. In this case we will contact you and offer you alternative workshop choices. If you choose not to attend an alternative workshop, we will refund the price of the cancelled workshop in full by cheque.
Copyright
All text and images are the property of JWAAD Limited. Website design and code is the property of John Gosler and Justin Noyce. No part of this site may be used, duplicated or modified in any way without permission of the owners.
